We offer various home delivery options. Delivery times and shipping costs vary depending on the delivery method and destination country.
|Delivery method||Destination country||Shipping costs, incl. VAT||Free standard delivery for orders over||Delivery times|
|Standard delivery (Colissimo / UPS Standard)||Metropolitan France, Monaco||€5||€100||2 to 4 business days (excluding Saturdays and bank holidays)|
|Euro Zone (outside France): Austria, Belgium, Cyprus, Estonia, Finland, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Spain, Slovakia, Slovenia||€8||€100|
|DOM-TOM||€13 (excluding Reunion: €20)||€100 (excluding Reunion: €150)|
|Denmark||DKK 59||DKK 750|
|Norway||NOK 100||NOK 1,000|
|Poland||ZŁ 35||ZŁ 450|
|Czech Republic||CZK 220||CZK 2,600|
|United Kingdom||£10 (excluding Guernsey, Jersey and Isle of Man: £7)||£135|
|Sweden||SEK 71||SEK 950|
|Switzerland||CHF 10||CHF 120|
|Express delivery (UPS Saver)||Metropolitan France (excluding Corsica and DOM-TOM), Monaco||€13||1 business day (for all orders placed before 2pm, Monday to Thursday, excluding Saturdays and bank holidays)
Excluding Hong Kong and Singapore: 3 business days after dispatch
|Euro Zone (outside France): Austria, Belgium, Estonia, Finland, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Spain, Slovakia, Slovenia||€25|
|Hong Kong||HK$ 150||HK$ 1,500|
|Czech Republic||CZK 650|
|United Kingdom (excluding Jersey, Guernesey)||£22|
|Singapore||S$ 30||S$ 400|
Our priority is to protect you and keep our teams safe.
All orders are being delivered “contact-free”, meaning the delivery person will leave your package on your doorstep.
The carrier will let you know when your package has been delivered, either by ringing the doorbell or sending you an email or text message. When you place your order, please remember to give all the information we will need to deliver right to your home.
For delivery address change or update, please contact our Customer service by email: email@example.com.
The delivery delay for your orders could be impacted by the restrictions in place in Europe, we cannot guarantee precise delivery delay.
We assure you that all deliveries are being maintained, except in areas under total lockdown.
Upon confirmation, your order will be prepared and shipped on the next business day.
Excluding express deliveries : All express delivery orders confirmed before 2pm (GMT +1, Monday to Thursday) will be prepared and shipped the same day.
An email will be sent to the email address used to order after your order has been shipped and handed over to the carrier.
If you have any questions or concerns about an order you have placed, please consult the websites of our delivery partners or contact our customer service by email: firstname.lastname@example.org.